Volodymyr Tsap

At 19 applied for a Senior Technical Support Engineer position at Genesys, a leader for omni-channel customer experience & contact center solutions. Supporting Java and .NET SDK’s, handling Tier 3 cases for worldwide customers (Apple, Vodafone, T-mobile, Bank of America, etc..). After 3 years become a Staff TSE.
At 23 become a Information Security Officer at the largest ukrainian internet holding company Bigmir-Internet.
In 2009 has founded and become CTO at the SHALB. The company delivers full infrastructure support, security consulting and DevOps services for more than 30 high-load projects worldwide. Now managing Linux Support and DevOps teams, providing architectural planning and private clouds design consulting.